Frequently Asked Questions
Everything you need to know about Gift Assistant
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How does Gift Assistant work?
Gift Assistant uses conversational AI to understand your gift-giving needs. Simply chat with our AI by describing who you're shopping for, their interests, the occasion, and your budget. Our AI then searches through thousands of curated Amazon UK products to find 3-5 personalized recommendations that match your requirements. The entire process takes under 2 minutes.
Is Gift Assistant free to use?
Yes, Gift Assistant is completely free to use. You don't need to create an account or provide a credit card. Simply visit our site and start chatting with the AI. We earn a small commission when you purchase through our Amazon affiliate links, which helps us maintain and improve the service at no cost to you.
Do I need to create an account?
No account is required to get gift recommendations. However, we do offer optional features like wishlists and occasion calendars that require a simple sign-in for saving your preferences across devices.
Where do the products come from?
All products are from Amazon UK. We've curated a selection based on customer reviews (4+ stars), popularity, value, and gift-worthiness. When you click on a recommendation, you'll be directed to Amazon UK to complete your purchase with their secure checkout and delivery.
Are the prices accurate?
We pull prices directly from Amazon UK in real-time. However, prices can change frequently on Amazon, so we recommend checking the final price on Amazon's website before purchasing. The price you see on Amazon UK at checkout is the price you'll pay.
How do you choose which products to recommend?
Our curation process focuses on quality and gift-worthiness. We select products with minimum 4-star ratings, substantial review counts, proven popularity, fair pricing, and availability on Amazon UK. Our AI then matches these curated products to your specific requirements, considering the recipient's age, interests, occasion, and your budget.
What if I don't like the recommendations?
You can refine your search by providing more details in the chat. Tell the AI what you didn't like about the suggestions, adjust your budget, or provide more specific interests. The AI learns from your feedback and will provide improved recommendations.
How does delivery work?
Since all products are from Amazon UK, delivery is handled entirely by Amazon. Delivery times, costs, and options (like Prime free shipping) depend on your Amazon account settings and the specific product. You'll see all delivery details when you check out on Amazon.
Can I return items purchased through Gift Assistant?
Yes, Amazon's standard return policy applies to all purchases. Most items can be returned within 30 days for a full refund. Check the specific product's return policy on its Amazon page, as some categories (like personalized items) may have different terms.
Do you store my personal information?
We take privacy seriously. If you use our service without signing in, we don't store personal information. If you create an account for wishlists or calendars, we only store what's necessary to provide those features. We never sell your data to third parties. See our Privacy Policy for full details.
Are you affiliated with Amazon?
Yes, Gift Assistant participates in the Amazon Associates program. We earn a small commission on qualifying purchases made through our links at no extra cost to you. This helps us keep the service free. However, our recommendations are never influenced by commission rates—we recommend products based solely on quality and suitability.
Can I use Gift Assistant for business gifts?
Absolutely! Our AI can help you find appropriate corporate gifts, employee appreciation gifts, or client thank-you gifts. Just specify that it's a business context when chatting, and mention any budget or appropriateness constraints.
What occasions do you cover?
We cover all major occasions including birthdays, Christmas, anniversaries, weddings, baby showers, graduations, retirements, Mother's Day, Father's Day, Valentine's Day, and more. We also help with "just because" gifts and thank-you presents.
Can I get recommendations for different age groups?
Yes! We have curated categories for babies (0-12 months), toddlers (1-4 years), kids (5-12 years), teens (13-19 years), adults, and grandparents. Our AI understands age-appropriate gifts and will recommend accordingly.
What if the product is out of stock?
Product availability can change rapidly on Amazon. If a recommended product is out of stock when you visit Amazon, you can return to Gift Assistant and ask for alternative suggestions. Our AI can quickly find similar items that are currently available.
Can I get recommendations for specific interests or hobbies?
Definitely! We have specialized categories for tech enthusiasts, gamers, fitness lovers, foodies, pet owners, coffee connoisseurs, beauty enthusiasts, and more. The more specific you are about interests, the better our AI can tailor recommendations.
Is my payment information secure?
We never handle payment information. All purchases are completed directly on Amazon UK using their secure checkout system. Amazon uses industry-leading security measures to protect your payment details.
Can I save gift ideas for later?
Yes! If you create an account, you can save items to your wishlist for future reference. This is perfect for keeping track of multiple gift ideas or planning ahead for upcoming occasions.
Still Have Questions?
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